What We Do
RCHC provides technical assistance and infrastructure for health centers to participate in health information exchange (HIE) to facilitate care coordination, specialty referrals, and transitions of care.
Direct and Query-Based HIE:
- Query-based HIE allows care team members to query the exchange for patient records to facilitate treatment among providers utilizing disparate health information systems, including when patients use an outside system such as an emergency room or hospital. Query exchange allows for admit / discharge / transfer (ADT) feed alerts within electronic record systems and exchange of continuity of care documentation.
- RCHC has formed Redwood Community Health Information Exchange (RCHIE), a private query-based HIE hub, to facilitate health center access to timely data sharing, meeting interoperability goals, and achieving economies of scale to connect with hospitals, regional health information exchanges and priority partners. Eight RCHC health centers populate records into RCHIE which contains close to 250,000 continuity of care records and has exchanged more than 5 million coordination of care documents.
- Community providers serving shared patients may access RCHIE records for continuity of care through a web portal. Complete the RCHIE Access Request Form to request access.
- RCHC, under the CalHOP program, has finalized connection to SacValley MedShare in Spring 2021, this expands the patient query reach to an additional 18 counties in Northern California. Please visit the SVMS website for additional information.
- RCHC supports health centers to engage in direct HIE through RCHC’s provider to provider community directory. Direct HIE allows for secure provider to provider communication, referral requests between primary care and specialists for services, and integration and coordination between primary care and with county behavioral health departments for treatment of shared behavioral health patients.
HIE Steering Committee:
RCHC’s HIE Steering Committee meets bi-monthly with the objectives of making strategic decisions to ensure all organizations have continuous access to information that is supportive of the common goal of providing the most complete care possible. This includes discussion of running issues and successes related to HIE and sharing of best practices. The committee is made up of a representative from each health center who has the authority to make decisions related to health center interoperability connections .
For more information, please contact Jennifer Inden.