RCHC technical assistance and infrastructure for health centers to participate in health information exchange (HIE) to facilitate care coordination, specialty referrals, and transitions of care.

RCHC health centers engage in both direct and query-based HIE.

  1. Query-based HIE allows care team members to query the exchange for patient records to facilitate treatment among providers utilizing disparate health information systems, including when patients use an outside system such as an emergency room or hospital. Query exchange allows for admit / discharge / transfer (ADT) feed alerts within electronic record systems and exchange of continuity of care documentation.
    • RCHC has formed Redwood Community Health Information Exchange (RCHIE), a private query-based HIE hub, to facilitate health center access to timely data sharing, meeting MU goals, and achieving economies of scale to connect with hospitals, regional health information exchanges and priority partners. Eight RCHC health centers populate records into RCHIE which contains close to 200,000 continuity of care records.
    • Community providers serving shared patients may access RCHIE records for continuity of care through a web portal. Complete the attached to request access to RCHIE’s Web Portal.

RCHIE Access Request FormDownload PDF

  1. RCHC supports health centers to engage in direct HIE through RCHC’s provider to provider community directory. Direct HIE allows for secure provider to provider communication, referral requests between primary care and specialists for services, and integration and coordination between primary care and with county behavioral health departments for treatment of shared behavioral health patients.