health resources and services administration

Why the HRSA Health Center Controlled Network (HCCN)?

The RCHC Health Center Controlled Network (HCCN) operates as a cooperative agreement with the U.S. Health Resources and Services Administration (HRSA) to support health centers in leveraging Health Information Technology (HIT) and data analytics to deliver high-quality, culturally competent, equitable, and comprehensive primary health care.  The RCHC HCCN supports health centers in three target areas that were prescribed by HRSA and that align with current initiatives that the health centers have focus.

  • Clinical Quality
  • Patient-Centered Care
  • Provider and Staff Well-Being

PROGRAM

What We Do

RCHC convenes peer groups for Medical Directors, Electronic Health Records users, Quality Improvement and Data Leads to support the needs of our participating health centers and to offer a platform to share best practices and work on resolutions to issues and to provide aggregated data dashboards for the health centers.

RCHC works with the health centers to collaborate and help facilitate new services and contracts for Health Information Technology, Analytics Platforms, and Health Information Exchange.

RCHC provides technical assistance, trainings and toolkits on current initiatives, i.e. use of analytics reports, roll out of Evidence Based Care tools (guidelines, protocols and clinical decision support tools), and topic specific sessions including areas within SQL Coding, Health Information Technology and Health Coaching.

Who We Serve

We serve sixteen participating health centers and over 266,311 health center patients from thirteen Northern California counties:

Marin and San Francisco Counties: Marin Community Clinics, Marin City Health and Wellness, and Ritter Center

Sonoma County: Alexander Valley Healthcare, Petaluma Health Center, Santa Rosa Community Health, and West County Health Centers

Napa and Solano Counties: OLE Health

Yolo County: CommuniCare Health Centers and Winters Healthcare Foundation

Mendocino County: Anderson Valley Health Center and Long Valley Health Center

Placer, Sierra and Nevada Counties: Western Sierra Medical Clinic

Santa Clara County: Indian Health Center of Santa Clara Valley

Shasta County: Shasta Community Health Center

Siskiyou County: Shasta Cascade Health Center

Funders

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U86CS45894, Health Center Controlled Networks, for $665,817 and grant number HQCCS41871, for $162,500. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.”

Project Timeline

August 1, 2022 – July 31, 2023 (H2QCS30258)
May 1, 2021 – April 30, 2023 (HQCCS41871)

MEASURES & GUIDELINES

Objectives 1,7,8,10: Digital Health IT Tools:

Objective 1: Patient Engagement

  • Patient Engagement Dashboard
  • Support health center in communication about patient portal
  • Outreach Texting

Objective 7: Leveraging Digital Health Tools

  • Transformation Initiative Technical Assistance
  • Learning Management System
  • Digital Health Tool Workforce Training

Objective 8: Health IT Usability and Adoption

  • Attend six Digital Tool Peer Group Sessions
  • Virtual Care Promising Practices and Pilots
  • IT and Informatics Staff Train the Trainer Support

Objective 10: Improving Digital Health Tools

  • eCW User Group Participation (eCW sites only)
  • Epic Transition Peer Group Participation
  • CA PCA Alternative Payment Method Workgroup

Objectives 2 & 5: Interoperability and Cybersecurity:

Objective 2: Patient Privacy and Cybersecurity

  • Cybersecurity Workgroup Participation
  • Cybersecurity toolkit
  • Cybersecurity Consultant Engagement
  • Cybersecurity Preparedness

Objective 5: Interoperable Data Exchange and Integration

  • Interoperability Training Participation
  • Interoperability Steering Committee Participation
  • HIE & CIE

Objectives 3 & 9: Health Equity/SDOH:

Objective 3: Social Risk Factor Intervention

  • SDOH Dashboard
  • RCHC SDOH Screening Workgroup Participation

Objective 9: Health Equity

  • Health Equity Leadership Council Participation
  • Tech Navigator Curriculum & Training
  • Health Equity Dashboard

Objectives 4 & 6: ENHANCED DATA

Objective 4: Disaggregated Patient-Level Data

  • UDS+ Preparation and FHIR Interface Development
  • EHR FHIR Data Exploration

Objective 6: Data Utilization

  • Adopt use of a validated risk scoring index
  • DSIC & Data Peer Groups Participation
  • Annual Relevant Analytics Training Participation

ARP Funded Activities:

  • COVID-19 Vaccination Capacity
  • Maintaining & Increasing Capacity
  • Infastructure

RESOURCES AND COMPANION DOCUMENTS

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Patient Portal

Patient Engagement

Telehealth

Provider Burden

Interoperability

Security

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Connecting to Patients

Determining Needs

Connecting to Community Resources

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Data Governance

Data Tool Use

Promising Practices

QI Chat Room Podcast

Promising Practice Documentation

Click here to see more Promising Practices including those from past HCCN cycles.

PROJECT PARTNERS

Strategic Partners:

  • Health Resources and Services Administration (HRSA)
  • California Primary Care Association (CPCA)
  • National Association of Community Health Centers (NACHC)
  • Health Information Technology, Evaluation and Quality Center (HITEQ)

PROJECT CONTACT

For more information, please contact Colleen Petersen.

ALIGNMENT WITH OTHER INITIATIVES

Please refer to the RCHC Initiatives at www.rchc.net for these programs:

  • Population Health
    • Data Analytics and Governance
    • Health Information Exchange
    • Evidence Based Care
    • Informatics
    • Peer Groups