Peer Network Groups
RCHC hosts regular convenings and discussions between health center staff through structured peer group meetings where we address common challenges, work on joint programs and grant initiatives, disseminate information, and share best practices and lessons learned. Active peer groups include:
- Medical Directors, RCHC Contact: Colleen Petersen
- Dental Directors, RCHC Contact: Michelle Rosaschi
- Quality Improvement Leads, RCHC Contact: Kelly Bond
- NextGen Users Group, RCHC Contact: Colleen Petersen
- eClinicalWorks Users Group, RCHC Contact: Colleen Petersen
- Data Peer Workgroup, RCHC Contact: Colleen Petersen
- Data Standards and Integrity Council, RCHC Contact: Colleen Petersen
- Health Information Exchange (HIE) Steering Committee, RCHC Contact: Colleen Petersen
- Meaningful Use Peer Group, RCHC Contact: Colleen Petersen
- Advocacy, RCHC Contact: Bethany Snyder
- Certified Enrollment Counselors, RCHC Contacts:
- Yesenia Mendoza, (Nutrition Assistance-CalFresh);
- Pamela Moore, (Health Insurance)
- Navigator Grant Supervisors, RCHC Contact: Pamela Moore
- Social Determinants of Health, RCHC Contact: Michelle Rosaschi
- Infectious Disease and Gastroenterology (GI) Work Group: RCHC Contact: Kelly Bond
- Opioid Safety Coalition, RCHC Contact: Michelle Rosaschi
- PHASE Champions, RCHC Contact: Kelly Bond
- Specialty Care Access Improvement Work Group, RCHC Contact: Michelle Rosaschi
Peer Network Group Descriptions:
Medical Directors
The RCHC Medical Director Peer Network Group convenes every other month to discuss current and emerging priorities, review and approve shared clinical guidelines and clinical decision support (CDS) tools for electronic health records, share best practices, and discuss health information tools to improve clinical care (e.g. health information exchange). This group is chaired by Dr. Danielle Oryn, RCHC’s CMO/CMIO.
RCHC Contact: Colleen Petersen
Additional Resources and Companion Documents
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Meeting Notes
2018_July Notes All (coming soon)
2018_July Notes Sonoma (coming soon)
2018_May_Notes_AllCounties
2018_May_Notes_Sonoma County
2018_March Notes_All
2018_March Notes_Sonoma
2018_January Notes
2017_September Notes
2017_July Notes
2017_May Notes
2017_March Notes
2017_January Notes
2016_October Notes
2016_August Notes
Dental Directors
The RCHC Dental Director Peer Network Group meets on a quarterly basis and focus on common priorities and challenges. This group is chaired by Dr. Barry Chang, Dental Director at CommuniCare Health Centers in Yolo County.
RCHC Contact: Michelle Rosaschi
Additional Resources and Companion Documents
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Quality Improvement Leads
The RCHC Quality Improvement Leads meet every other month on the first Monday. This peer group is chaired by rotating health center QI leads and agenda topics are determined by the members. The meetings are an opportunity to share promising practices and resources, receive RCHC program updates, strategize approaches to value based payments and pay for performance programs, and work together to improve population health outcomes.
The purpose of the peer group is to support the design, implementation and evaluation of systematic and continuous actions that promote the Triple Aim and lead to measureable improvement in health care services and population health outcomes across RCHC member community health centers.
Vision: Effective quality improvement includes the following four principles; focus on patients, QI work as systems and processes such as staff competency and peer review, team-based care and data driven strategies. We are committed to rising as a team together as we pursue improvements and develop team strategies.
RCHC Contact: Kelly Bond
Additional Resources and Companion Documents
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- QI Staffing and Job Descriptions
- Alliance Medical Center
- Coastal Health Alliance
- CommuniCare
- Marin Community Clinics
- OLE Health
- Petaluma Health Center
- Santa Rosa Community Health Centers
- Winters
- Recall Examples – Petaluma Health Center
PHC 2-12 year olds WCC Recall 2015 09
PHC Coumadin Recall 2015 09
PHC Diabetes Recall 2015 09
PHC Heart Disease Recall 2015 09
PHC HTN Recall 2015 09
PHC Occult Blood Fecal Screening Recall 2015 09
PHC Over 50 WWE Recall 2015 09
PHC Recall Tasks 2015
PHC Teen WCC Recall 2015 09
PHC Under 2 year olds WCC Recall 2015 09
PHC WCC Recall 2015 09
PHC WWE Under 64_Pap Recall 2015 09
SOGI Data Collection
- 2019 Group Charter for QI Peer Network
NextGen Users Peer Group
The RCHC NextGen peer group meets bi-monthly, and is primarily attended by clinical system builders. The group provides a forum for sharing best practices, updating changes and addressing other current priorities in the use of NextGen.
RCHC Contact: Colleen Petersen
eClinicalWorks Users Peer Group
The RCHC eCW peer group meets bi-monthly, and is primarily attended by clinical system builders. Occasionally the group will have breakout sessions focusing on problem solving, sharing best practices, as well as other current priorities in the use of eClinicalWorks. This group is chaired by Dr. Danielle Oryn, RCHC’s CMO/CMIO.
RCHC Contact: Colleen Petersen
Additional Resources and Companion Documents
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- Coming soon
Data Peer Workgroup
The RCHC Data Leads meet bi-monthly, as needed, on the second Tuesday from 12:30 p.m. to 1:30 p.m. Agenda topics are determined by federal, state and agency reporting requirements, as well as, current evidence based care programs where the health centers collaborate. The meetings are an opportunity to learn about BridgeIT report updates, share aggregated data dashboards, look at performance against common benchmarks, and look at systems of data validation.
RCHC Contact: Colleen Petersen
Link to Data Analytics and Governance page for resources.
Data Standards and Integrity Council
The RCHC Data Standards and Integrity Council meets monthly, as needed, on the first Monday. The Council is made up of a representative from each health center who has the authority to make decisions related to the health center data reporting and integrity. The objectives of this council are to improve data quality, increase data literacy and maximize the use of data for common measure sets and programs.
RCHC Contact: Colleen Petersen
RCHC Staff and Health Center Staff:
Data / Access / Report Fix Request Form
Link to Data Analytics and Governance page for resources.
HIE Steering Committee
RCHC health center HIE leads and regional partners meet to discuss running issues and successes related to HIE and sharing of best practices.
RCHC Contact: Colleen Petersen
Meaningful Use Peer Group
RCHC health center Meaningful Use leads and regional partners meet to discuss the requirements of the Meaningful Use EHR Incentive Program. As an offshoot of this peer group, RCHC also holds attestation work days and boot camp trainings to help the health center MU leads through the annual reporting process.
RCHC Contact: Colleen Petersen
CEC Peer Group
All Certified Enrollment Counselors (CECs) representing member health centers in Redwood Community Health Coalition are invited to quarterly meetings to discuss best practices, policies, goals and challenges. These quarterly meetings review best practices for client enrollment in benefit programs such as CalFresh, Medi-Cal, Covered California and CMSP. Meeting topics have included but are not limited to: community outreach and education; data management; quality improvement and compliance; privacy and security requirements; health literacy practices; enrollment, utilization and retention strategies; and how to provide cultural and linguistically appropriate services. Meetings are generally facilitated by RCHC staff, however guest presenters and subject matter experts in nutrition assistance and health insurance programs are frequently invited to the quarterly meetings to share knowledge and resources.
RCHC Contacts:
- Yesenia Mendoza (Nutrition Assistance-CalFresh)
- Pamela Moore (Health Insurance)
Advocacy and Communications Committee
The RCHC Advocacy Committee is a standing committee with goals of advancing local, statewide and national policy, legislation and funding to enhance and protect health care access and the safety net. The committee’s works in collaboration with advocacy and communications activities through California Health+ Advocates, California Primary Care Association, and National Association of Community Health Centers. The Advocacy and Communications Committee is an open committee that any RCHC member or affiliate in good standing may join. There are no term limits. The Director of Policy and Communications supports the committee. The committee will meet roughly once a month, or as determined by RCHC staff leadership.
RCHC Contact: Bethany Snyder
Navigator Grant Supervisors’ Meeting
The Covered California Navigator Grant Supervisors meet monthly to discuss best practices, policies, program goals and challenges related to Covered California Navigator Grant Program administration. The meetings are the fourth Friday of each month and are facilitated by RCHC staff; however all Supervisors are invited to contribute to the agenda and to host a meeting at their health center.
In addition to best practices for program administration and planning, meeting topics have included but are not limited to: enrollment counselor training; data management; quality improvement and compliance; privacy and security training; health literacy practices; outreach, enrollment, utilization and retention strategies; and how to provide cultural and linguistically appropriate services.
RCHC Contact: Pamela Moore
Social Determinants of Health
The RCHC Social Determinants of Health Workgroup began meeting in December of 2016 with the goal of enhancing the ability of member health centers to collect social determinants of health (SDH) data.
The scope of this work group is to:
- Identify and agree upon a standard tool or list of questions for capturing SDH metrics. Work to ensure tool/questions align with Partnership HealthPlan’s future expectations for SDH data collection.
- Build out the needed EHR templates/mapping/coding.
- Establish options for possible workflows* including:
- Asking SDH questions; and
- Recording patient responses;
*We expect that workflows will vary by health center.
RCHC Contact: Michelle Rosaschi
Infectious Disease and Gastroenterology Work Group
RCHC’s Infectious Disease and Gastroenterology Work Group started as a HIV/Hepatitis C Virus (HCV) work group several years ago and expanded in 2016 to include GI topics and colorectal cancer screenings. This group meets on the first Wednesday of each month from 4:00-5:00 PM by webinar. Since 2016, the group has accomplished the following with a small and dedicated group of physician champions:
- Development and dissemination of RCHC’s Colon Cancer Screening AND End Stage Liver Disease/Cirrhosis Management Guidelines;
- Agreement and recommendation to the Medical Directors group to use the American Association for the Study of Liver Diseases (AASLD)’s Hepatitis C guidelines;
- and Development of RCHC’s Cirrhosis AND Colorectal Cancer Screening CDS packages.
RCHC Contact: Kelly Bond
Opioid Safety Coalition
Description coming soon.
Link to Opioid Safety Coalition program page
RCHC Contact: Michelle Rosaschi
PHASE Champions:
RCHC’s Preventing Heart Attacks and Strokes Everyday (PHASE) Champions meet monthly to receive PHASE program updates, review data dashboards, and participate in peer sharing.
RCHC Contact: Kelly Bond
Specialty Care Access Improvement Work Group:
RCHC convenes a monthly Specialty Care Access Improvement Work Group. The group meets the first Monday of each month from 8:00-9:00 AM at Partnership HealthPlan in Santa Rosa. This is a Sonoma County meeting with Partnership HealthPlan representatives to pilot strategies to improve specialty care access across the region.
Link to Specialty Care Access program page
RCHC Contact: Michelle Rosaschi