Welcome to the The QI Chat Room podcast. This podcast is all about quality improvement, or QI, in healthcare. We’ll bring you speakers from our member health centers, outside health centers, county and federal agencies, healthcare plans, and more. Those speakers will discuss promising practices they’ve identified at health centers, the latest data on specific health topics, and engage in conversation with our live audience. We’ve been hosting these chat rooms since late 2018. In the fall of 2019 we made the transition to podcasts to reach a greater range of listeners, including our health centers’ providers and staff that cannot make regular meeting times. We hope you’ll join us, as we share the latest in quality improvement.

All episodes of the podcast are listed individually below and also available on popular streaming services. Resources and documents related to the episodes can be found in The QI Chat Room Dropbox Folder. Promising Practice documents can be found on our Promising Practices web page.

The QI Chat Room

If you have a topic you’d like to present or a topic you’d like to request, contact Max Perrey. While the focus is on QI, topics can include anything related to your health center’s work. The schedule of topics for The QI Chat Room podcast can be found here.

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Episode 30: CalFresh Connecting Patients to Nutritional Benefits

This episode is dedicated to increasing public awareness of CalFresh, which helps to improve access to healthy and nutritious foods. QI Chat Room Guest Host Yesenia Mendoza, Redwood Community Health Coalition CalFresh Program Manager, is in conversation with CalFresh representatives from Sonoma, Marin, and Alameda counties. This includes Rigoberto Morales Mendoza, Bank Food Connections Supervisor at the Redwood Empire Food, Alexandra Danino, Sr. Programs Manager at the San Francisco Marin Food Banks, Njeri McGee-Tyner, Chief Eligibility and Enrollment Officer at the Alameda Health Consortium, and Yoselyn Ayon, Outreach Program Manager at Catholic Charities. Together they cover who is eligible for CalFresh benefits, COVID-19 updates, how they promote CalFresh awareness, and ways we can connect patients to vital nutritional benefits.

Episode 29: Community Information Exchange (CIE) Session 1 of 3

Building with Community to Advance Health Equity

Many communities across the country are considering the implementation of Community Information Exchanges, a model established by 211 San Diego, to advance community health. Local leaders in Marin, Contra Costs, Santa Clara, and Sonoma counties are exploring the design of equity-anchored CIE-inspired networks with the support of Health Leads, United Way Bay Area and Redwood Community Health Coalition.

Session 1 of this 3-part knowledge building series features Julie Wang from Health Leads and Beth Johnson from 211 San Diego discussing the following questions: What is a Community Information Exchange and why is everyone talking about it?


Episode 28: The Future of Telehealth Visits beyond the COVID-19 Pandemic

This episode features Max Perrey who is the Director of Communications and Public Affairs at Redwood Community Health Coalition. Max will be interviewing our two guest speakers, Dr. Mike Witte, Chief Medical Officer at the California Primary Care Association, and Cindy Keltner, Director of Transformation at the California Primary Care Association. The topic for today’s session is Covid Telehealth Reflection & Telehealth Policy Response.

Episode 27: Covid-19 Vaccine Hesitancy

This episode features Dr. Joshua Weil of Kaiser Santa Rosa and the Jewish Community Free Clinic and Dr. Deborah Roberts from the Jewish Community Free Clinic who discuss Covid-19 vaccine hesitancy among staff and patients.

Episode 26: Patient Care using Community Health Workers & Partnerships

This episode features speakers from the Northern California Center for Well-Being, Carium, and Santa Rosa Community Health who will talk about their work with Community Health Workers (or CHWs) and partnerships that leverage this work.

Episode 25: The Workings and Exploration of a Clinic Garden and Outdoor Classroom

Last week was Food Champion Week at RCHC. We hosted a Food Champion Roundtable event, and taped two podcast episodes related to food and nutrition. This is the second podcast episode and features Edye Kuyper from CommuniCare Health Centers.

Edye Kuyper manages CommuniCare Health Centers’ food programs that connect patients with healthy food and with each other in order to prevent and manage diet-related disease. Raised on a farm in Vermont, Edye served as a Peace Corps Volunteer in rural Mauritania. Edye holds an M.S. in International Agricultural Development from UC Davis. Prior roles include facilitating better integration of agriculture and nutrition development efforts in low-income countries, and providing technical assistance to community-based nutrition education and food security projects that engage low-income U.S. households. Edye also lectures in the Nutrition, Food and Dietetics program at CSU-Sacramento.

CommuniCare Health Centers’ (CCHC) “Food is Medicine” initiatives integrate food with the delivery of clinical services. CCHC is located in Yolo County, where agricultural traditions run deep. Programs draw on unique community strengths to address patients’ mental and physical health needs while considering environmental justice. Initiatives to date include the Garden and Outdoor Classroom, cooking classes, and produce distribution and prescriptions.

Episode 24: Alameda County Food as Medicine Initiatives

Last week was Food Champion Week at RCHC. We hosted a Food Champion Roundtable event, and taped two podcast episodes related to food and nutrition. This is one of the podcast episodes and features Dr. Steven Chen (Chief Medical Officer) of All In Alameda County and Jessica Jamison, MPH (Director of Patient and Community Engagement) of Tiburcio Vasquez Health Center. They discussed their many food initiatives including food as medicine. ALL IN Alameda County expanded its Food as Medicine to Tiburcio Vasquez Health Center in February 2020. Tiburcio is a primary care clinic in San Leandro, serving the Ashland and Cherryland districts. This partnership builds upon the prior success of Food as Medicine at Hayward Wellness, part of Alameda Health System. Food as Medicine provides an integrative model for healthcare that addresses the social determinants of health and chronic disease. This model shifts medical practices by giving healthcare providers in Alameda County’s network of community-based health clinics the tools, training, and infrastructure they need to utilize healthy food interventions in combination with group behavioral support to improve health, socio-emotional wellbeing, and food security for Alameda County residents.

Episode 23: COVID-19 Vaccination Efforts

This episode features Dr. Danielle Oryn and Dr. Lisa Ward. Dr. Oryn is the Chief Medical Officer/Chief Medical Informatics Officer at Redwood Community Health Coalition. Dr. Ward is a Regional Medical Director at Marin Community Clinics (MCC), located in Marin County. Dr. Oryn will be asking Dr. Ward questions about MCC’s COVID-19 vaccination efforts.

Episode 22: Expanding Food Access & Improving Nutrition Education Through a Food Pharmacy

This episode features Michaela Moss, a health educator from Marin City Health and Wellness Center (MCHW), who will talk about their food access and nutrition education initiatives. This is a unique episode, as it was recorded in March of 2020, just as the pandemic was starting to affect health centers. Many of the health center’s patient programs, including an in-person food pharmacy program, have been put on hold since the recording due to the pandemic.

Episode 21: The Power of Medically Tailored Meals

This episode features Cathryn Couch who is the founder and CEO of Ceres Community Project, a non-profit working to foster health by connecting people to one another and to a healthier food system. Ceres provides 150,000 organic medically tailored meals annually to primarily low-income people struggling because of a health challenge. Youth volunteers grow food and prepare the meals as part of a youth development, culinary and food system education program. Ceres has trained a dozen communities across the United States and in Denmark to replicate their model and the organization supports 8 Affiliate Programs.

Couch is the 2020 chair for the California Food is Medicine Coalition, a six-agency collaboration conducting the first statewide medically tailored meal pilot for MediCal members. Ceres is also one of four agencies currently conducting large-scale randomized control trial for medically tailored meals at Kaiser Permanente. Couch is as advisor to the Aspen Institute’s Food & Society initiative; contributed to the Rockefeller Foundation’s 2020 report Rest the Table, sits on the leadership team for Hearts of Sonoma County – a collaborative working to reduce heart attacks and strokes; and participates in Marin Food Policy Council, California Food & Farming Network, and the Food Lab at Google.

Couch previously gave a TEDx Talk in 2018 on nutritious meal delivery, which can be viewed here.



This project is funded by the California Improvement Network, which is a project of the California Health Care Foundation and is administered by the Healthforce Center at UCSF.

Project Timeline

August 2019 – October 2019


Project Partners:

  • Alexander Valley Healthcare
  • Alliance Medical Center
  • Anderson Valley Health Center
  • Coastal Health Alliance
  • CommuniCare Health Centers
  • Jewish Community Free Clinic
  • Long Valley Health Center
  • Marin City Health and Wellness
  • Marin Community Clinics
  • Northern California Center for Well-Being
  • OLE Health
  • Petaluma Health Center
  • Ritter Center
  • Santa Rosa Community Health
  • Sonoma County Indian Health Project
  • Sonoma Valley Community Health Centers
  • St. Joseph Mobile Health Clinic
  • West County Health Centers
  • Western Sierra Medical Clinic
  • Winters Healthcare Foundation


For more information, please contact Kelly Bond.