Welcome to the The QI Chat Room podcast. This podcast is all about quality improvement, or QI, in healthcare. We’ll bring you speakers from our member health centers, outside health centers, county and federal agencies, healthcare plans, and more. Those speakers will discuss promising practices they’ve identified at health centers, the latest data on specific health topics, and engage in conversation with our live audience. We’ve been hosting these chat rooms since late 2018. In the fall of 2019 we made the transition to podcasts to reach a greater range of listeners, including our health centers’ providers and staff that cannot make regular meeting times. We hope you’ll join us, as we share the latest in quality improvement.

All episodes of the podcast are listed individually below and also available on popular streaming services. Resources and documents related to the episodes can be found in The QI Chat Room Dropbox Folder. Promising Practice documents can be found on our Promising Practices web page.

The QI Chat Room

If you have a topic you’d like to present or a topic you’d like to request, contact Max Perrey. While the focus is on QI, topics can include anything related to your health center’s work. The schedule of topics for The QI Chat Room podcast can be found here.

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Episode #37: National Hypertension Control Initiative with the American Heart Association

The COVID-19 pandemic has dramatically highlighted social inequities in health. In response, the American Heart Association (AHA) is launching a new evidence-based, community-driven effort to reduce hypertension. The National Hypertension Control Initiative (NHCI) seeks to improve health care and save lives in at-risk communities, which are most affected by hypertension and COVID-19. Listen in as AHA presents an overview and health centers share how they are accessing support and resources.

This episode features Leslie Brown and Dionisio Palencia from AHA, Beth Dadko of Santa Rosa Community Health, and Jennifer Durst of OLE Health.

To learn more about the great work the American Heart Association is doing go to: www.heart.org.

For questions about the National Hypertension Control Initiative (NHCI) email: nhci@heart.org

To access a downloadable version of the “Let’s Talk About Salt” song go to: Let’s Talk About Salt (Video)



Episode 34: How to protect your health with affordable, accessible insurance

This episode features our host Max Perrey in conversation with Eli White and Adam Unger of Covered California. Topics explored include how to protect your health, how to apply for health insurance coverage if you are uninsured, and what’s new for those who are already insured.


Episode 33: Community Information Exchange (CIE) 3 of 3

Building with Community to Advance Health Equity: How to Implement a CIE

In this final CIE podcast series episode, join Karis Grounds, Vice President of Health and Community Impact of 211/CIE San Diego, and Sheena Nahm McKinlay, VP of Research & Development of Health Leads as they discuss how to implement a CIE, including the key components of day-to-day operations.

Episode 32: Community Information Exchange (CIE) Session 2 of 3

Building with Community to Advance Health Equity: Authentic Community Engagement

Listen in as Brenda Aguilera, Director of Community Transformation, Para Los Niños and Carlos Arceo, Program Manager, Para Los Niños passionately discuss the purpose of authentic partnership with the community to ensure the conditions created are addressed at the roots and ensure that community is involved, not just included. Learn about authentic community engagement and how to do it in ways that uplift vs tokenize.

Episode 31: Preparing for Emergencies in Northern California

This episode features our host Max Perrey in conversation with Rocio Rodriguez, Director of Sonoma County COAD, Tom Welch, Deputy Fire Chief of Operations for the Southern Marin Fire District and Melinda Rivera, Local Public Affairs Specialist for PG&E for Sonoma and Lake Counties. Topics include how best health centers, their staff and patients can best prepare for wildfire season in Northern California, what to include in a grab and go bag, and how to sign up for emergency alerts.

Episode 30: CalFresh Connecting Patients to Nutritional Benefits

This episode is dedicated to increasing public awareness of CalFresh, which helps to improve access to healthy and nutritious foods. QI Chat Room Guest Host Yesenia Mendoza, Redwood Community Health Coalition CalFresh Program Manager, is in conversation with CalFresh representatives from Sonoma, Marin, and Alameda counties. This includes Rigoberto Morales Mendoza, Bank Food Connections Supervisor at the Redwood Empire Food, Alexandra Danino, Sr. Programs Manager at the San Francisco Marin Food Banks, Njeri McGee-Tyner, Chief Eligibility and Enrollment Officer at the Alameda Health Consortium, and Yoselyn Ayon, Outreach Program Manager at Catholic Charities. Together they cover who is eligible for CalFresh benefits, COVID-19 updates, how they promote CalFresh awareness, and ways we can connect patients to vital nutritional benefits.

Episode 29: Community Information Exchange (CIE) Session 1 of 3

Building with Community to Advance Health Equity: What is a CIE?

Many communities across the country are considering the implementation of Community Information Exchanges, a model established by 211 San Diego, to advance community health. Local leaders in Marin, Contra Costa, Santa Clara, and Sonoma counties are exploring the design of equity-anchored CIE-inspired networks with the support of Health Leads, United Way Bay Area and Redwood Community Health Coalition.

Session 1 of this 3-part knowledge building series features Julie Wang from Health Leads and Beth Johnson from 211 San Diego discussing the following questions: What is a Community Information Exchange and why is everyone talking about it?


Episode 28: The Future of Telehealth Visits beyond the COVID-19 Pandemic

This episode features Max Perrey who is the Director of Communications and Public Affairs at Redwood Community Health Coalition. Max will be interviewing our two guest speakers, Dr. Mike Witte, Chief Medical Officer at the California Primary Care Association, and Cindy Keltner, Director of Transformation at the California Primary Care Association. The topic for today’s session is Covid Telehealth Reflection & Telehealth Policy Response.

Episode 27: Covid-19 Vaccine Hesitancy

This episode features Dr. Joshua Weil of Kaiser Santa Rosa and the Jewish Community Free Clinic and Dr. Deborah Roberts from the Jewish Community Free Clinic who discuss Covid-19 vaccine hesitancy among staff and patients.

Episode 26: Patient Care using Community Health Workers & Partnerships

This episode features speakers from the Northern California Center for Well-Being, Carium, and Santa Rosa Community Health who will talk about their work with Community Health Workers (or CHWs) and partnerships that leverage this work.



This project is funded by the California Improvement Network, which is a project of the California Health Care Foundation and is administered by the Healthforce Center at UCSF.

Project Timeline

August 2019 – October 2019


Project Partners:

  • Alexander Valley Healthcare
  • Alliance Medical Center
  • Anderson Valley Health Center
  • Coastal Health Alliance
  • CommuniCare Health Centers
  • Jewish Community Free Clinic
  • Long Valley Health Center
  • Marin City Health and Wellness
  • Marin Community Clinics
  • Northern California Center for Well-Being
  • OLE Health
  • Petaluma Health Center
  • Ritter Center
  • Santa Rosa Community Health
  • Sonoma County Indian Health Project
  • Sonoma Valley Community Health Centers
  • St. Joseph Mobile Health Clinic
  • West County Health Centers
  • Western Sierra Medical Clinic
  • Winters Healthcare Foundation


For more information, please contact Kelly Bond.